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11th March, 2020
It’s unlikely with the amount of Media attention surrounding the Virus that this is the first time you have heard of Corona. Just in case, here’s a quick summary.
The symptoms of the corona virus are:
However, these symptoms don’t necessarily mean you have the illness. The symptoms are like other illnesses that are much more common, such as cold and flu.
Whilst your local area might not have been affected yet, like any flu outbreak, it has the potential to have a detrimental impact on businesses when it comes to resources and customer numbers due to:
Although this seems like an obvious thing to do, there are a lot more things that can be done to prevent the spread of germs than you may not have thought of:
Because it is a new virus, experts do not know exactly how coronavirus spreads from person to person. Similar viruses are spread in cough droplets. It’s very unlikely to be spread through packaging or food. You need to avoid public places and self-isolate when advised to by the 111 online coronavirus service or medical professional.
Are you prepared for an outbreak of the virus in your company? Do you have a plan for the lack of resource and or supplies? It’s not something that most of us have ever thought about but having a contingency plan in place is something we all need. Here’s a few tips on how to prepare, adjust and adapt.
Give your staff daily updates of what is happening. Keeping them informed will help keep panic at a minimum whilst also giving them an outlet to be able to ask questions.
Assemble a small trusted team to deal with the communications and tactical decisions based on up to date information.
Sick Leave is almost inevitable during this season for a percentage of the workforce. The effect of this differ depending on the scale of the workforce. If you have a small team and half your workforce are unable to work, this could mean the business is not operational.
To tackle this may be as simple as expanding you teams. Whether this looks like temporary bank staff, part time workers, or finding additional tasks that can be used to fill spare capacity until you need them.
Look for areas in the company where new staff can make an impact all year round but can also step up with the operational side of the business when needed.
If you have job roles which are integral to the running of your business but only one or a few people are trained in this can cause chaos when they take holiday, imagine the impact if they were to be out sick for weeks or even months
People managers are not always the most hands on when it come to systems, processes or frontline work. When the numbers are against you, its all hands-on deck so it makes sense to make sure Managers have enough of a working knowledge in order to cover the workload of their staff if necessary. If the job is a skilled role with a level of expertise required, try to think of a process you can put in place where anyone can assist. For example:
If you have the capacity for some people to work from home, this can be a great solution for stopping the spread of the illness and keeping a business running remotely. If you have the ability but have not put it in practice, test it. It is a great to have this facility to use a backup plan but is also a great benefit to offer staff members flexible working for when issues arise for them which means they can’t make it to the office. More and more employers are embracing flexible working so why not take this opportunity to join them.
One reliable supplier that you have a good relationship with is great however this can spell disaster if they are hit badly by the effects of the virus. It’s also something to think about without the threat of a pandemic, as any business could struggle and no longer be able to be your main supplier.
Covid-19 is not a one-off event. We should expect additional phases to the current epidemic and similar issues to arise in the future. Use this experience to draw up the best plan of action for any similar events that may arise. Make a note of any change in processes that worked effectively or didn’t add any value. This will make your response time a lot quicker next time around. Use the dedicated team for staying updated on up and coming possible epidemics.
Whilst we at Full Picture can’t come and personally take on some of your workload, we can find the right people who can. Call us to start putting together a contingency plan and tackle all your staffing issues.